Purchased products will be shipped out upon confirmation of payment from the payment gateway. We offer free shipping. Upon purchase, the product is dispatched in a minimum of 7 to maximum of 10 business days. Urgent shipping within 2-5 days can be arranged at an additional charge based on the shipping location. The products will be delivered within a minimum of 3 and maximum of 10 working days. We only use professional and reliable courier services namely Delhivery, BlueDart and DHL for despach of our products.
Satisfied or refunded
Customers may return a product purchased from our online store within 2 days upon receipt of the product, only under below stated circumstances: 1. Visible defects or damages that affect its overall quality of the product. 2. Product received does not match the specifications as mentioned on our website. Please note that returns will not be entertained for reasons other than quality issues or specification mismatches. refunds approved will be creduted to the source account within a minimum of 3 working days and maximum of 7 working days. Read More
Top-notch support
We at Parvai are extreamly focussed on providing best possible support to our patron community. Our products carry stories of people, their crafts prosesses and the intrincic product quality. The Parvai customer support assures all our patrons details of what each product represents both in its tangible and non-tangible form - especially from a customer's point of view, from how it feels on the skin to its deep intrinsic value. We are ready to engage in detailed conversations of our product quality, process, people who made it and its perspective. Patrons can reach us at: Parvai, HQ10, Primus Building, Door No: SP-7A,Guindy Industrial Estate, Chennai. 600032 Email: enquiry@theparvaishop.com, Phone: +917358550888
Secure payments
We at Parvai prioritize the security and confidentiality of our customers' online transactions. To ensure a safe and secure payment experience, we have integrated the Razorpay payment gateway into our website. This declaration serves to inform our valued customers about the payment gateway we employ for all online payments. Razorpay is a trusted and industry-leading payment gateway that adheres to stringent security standards. It provides a secure infrastructure for processing online payments, employing advanced encryption technology and robust security protocols to protect sensitive financial information. Read More
